Arizona Public Service (APS) is the largest electric utility in Arizona, serving millions of customers across the state. APS is known not only for providing reliable electricity but also for offering a wide range of employment opportunities that play a crucial role in powering Arizona’s economy. If you’re looking for a rewarding career in energy, APS could be the right place for you.
This guide will explore various job opportunities at APS, the benefits of working for the company, how to apply, and much more. We’ll dive into the types of careers available, the skills required, and the company’s commitment to diversity, safety, and sustainability.
What is Arizona Public Service (APS)?
Arizona Public Service, or APS, is a leading utility company that provides electric power to more than 1.3 million customers in 11 of Arizona’s 15 counties. As part of the Pinnacle West Capital Corporation, APS is committed to delivering reliable, affordable, and sustainable energy. The company is deeply rooted in Arizona’s communities and aims to meet the energy needs of both urban and rural customers.
APS has a strong focus on innovation, and it is actively working towards a carbon-free future. The company plans to provide 100% clean energy by 2050, with a target of 65% clean energy by 2030, including 45% renewable energy. To achieve these ambitious goals, APS is constantly looking for skilled professionals to join its team, from engineers and electricians to customer service representatives and IT specialists.
Why Work for APS?
Working for APS offers more than just a paycheck—it provides a chance to be part of a mission-driven company that values sustainability, community engagement, and innovation. Here are some key reasons to consider a career with APS:
- Job Stability: As a major utility company, APS offers the stability that comes with working for an established and essential service provider.
- Competitive Salaries and Benefits: APS provides competitive compensation packages that include health benefits, retirement plans, and professional development opportunities.
- Commitment to Safety: APS prioritizes the safety and well-being of its employees, customers, and the communities it serves.
- Career Growth: The company encourages continuous learning and provides pathways for career development across various departments and roles.
- Community Involvement: APS is committed to giving back to the communities it serves, and employees often have the opportunity to participate in volunteer programs and local initiatives.
Types of Jobs at APS
APS offers a wide variety of job roles in different fields. Whether you’re a seasoned professional or just starting your career, APS has opportunities in fields such as engineering, customer service, IT, finance, human resources, and more. Below, we’ll explore some of the most common job categories at APS.
1. Engineering Jobs
Engineers at APS are responsible for designing, developing, and maintaining the systems that ensure the delivery of reliable energy to customers. Whether it’s electrical, mechanical, civil, or environmental engineering, APS offers numerous roles for engineers at all levels of experience.
Key Engineering Positions at APS:
- Electrical Engineers: Responsible for the design and maintenance of power transmission systems, electrical grids, and substations. They ensure the reliable delivery of electricity to residential, commercial, and industrial customers.
- Mechanical Engineers: Work on power generation systems, including turbines and boilers, and are involved in maintaining and improving the efficiency of power plants.
- Civil Engineers: Focus on the design and construction of infrastructure, including power plants, substations, and utility facilities.
- Environmental Engineers: Play a critical role in APS’s sustainability initiatives, ensuring that projects comply with environmental regulations and contribute to the company’s clean energy goals.
2. Field Operations and Skilled Trades
Field operations professionals and skilled tradespeople are the backbone of APS’s energy delivery system. These employees work on the front lines, ensuring the smooth operation of power generation plants, maintaining electrical lines, and responding to emergencies like power outages.
Key Roles in Field Operations:
- Lineworkers: Responsible for the construction, maintenance, and repair of electrical power lines. Lineworkers must be highly skilled and undergo extensive safety training.
- Plant Operators: Oversee the daily operations of power generation plants, including monitoring equipment, troubleshooting issues, and ensuring optimal performance.
- Electricians: Install, repair, and maintain electrical equipment in power plants and other facilities.
- Technicians: Work in various areas such as instrumentation, control systems, and telecommunications to ensure the reliability of APS’s energy systems.
3. Customer Service Jobs
APS values customer satisfaction, and customer service representatives play a vital role in managing customer inquiries, resolving issues, and helping customers understand their energy usage and billing. These roles are essential for maintaining positive relationships with APS’s customer base.
Key Customer Service Positions:
- Customer Service Representatives: Handle customer inquiries over the phone or through digital channels, providing information about services, billing, and account management.
- Billing Specialists: Help customers understand their bills and resolve any discrepancies or issues related to payments.
- Energy Advisors: Assist customers in managing their energy usage, providing tips and resources on energy efficiency and renewable energy programs.
4. IT and Technology Jobs
As technology plays an increasingly important role in energy management and delivery, APS offers a variety of IT and technology-related positions. From cybersecurity to data analysis, APS’s technology team is essential in driving innovation and ensuring the company’s digital infrastructure supports its operational goals.
Key IT Roles at APS:
- IT Specialists: Support the company’s technology infrastructure, including network management, systems administration, and hardware maintenance.
- Cybersecurity Analysts: Ensure the security of APS’s digital assets, protecting the company and its customers from cyber threats.
- Data Analysts: Use data to optimize energy systems, predict maintenance needs, and improve customer experiences.
- Software Developers: Build and maintain applications that support APS’s energy delivery and customer management systems.
5. Administrative and Support Roles
Behind the scenes, APS has a range of administrative and support roles that keep the company running smoothly. These jobs are essential in managing the day-to-day operations, from human resources and finance to legal and communications.
Key Administrative Positions:
- Human Resources (HR) Specialists: Manage employee relations, recruitment, training, and benefits administration.
- Financial Analysts: Help manage the company’s finances, including budgeting, forecasting, and financial reporting.
- Legal Professionals: Provide legal counsel on regulatory compliance, contracts, and environmental laws.
- Marketing and Communications Specialists: Manage internal and external communications, public relations, and community outreach programs.
APS Job Locations
APS operates throughout Arizona, providing a variety of job opportunities across the state. While many positions are based at the company’s headquarters in Phoenix, there are also job openings at power plants, substations, and regional offices.
APS Headquarters Address
Arizona Public Service
400 N 5th St, Phoenix, AZ 85004
APS Power Plants and Facilities
APS operates multiple power plants and facilities across Arizona. These locations are key hubs for field operations, engineering, and plant management jobs. Here are some of the major APS facilities:
1. Palo Verde Generating Station (Nuclear Power Plant)
Location: Wintersburg, AZ (Approx. 45 miles west of Phoenix)
Palo Verde is the largest nuclear power plant in the United States, providing energy to millions of people. It offers a wide range of career opportunities, especially for those interested in nuclear energy and plant operations.
2. Four Corners Power Plant (Coal-Fired Power Plant)
Location: Fruitland, NM (Near the Arizona-New Mexico border)
Four Corners Power Plant provides significant job opportunities for plant operators, technicians, and environmental engineers focused on improving emissions and efficiency.
3. Redhawk Power Plant (Natural Gas-Fired Power Plant)
Location: Arlington, AZ
Redhawk is a combined-cycle natural gas power plant, offering jobs in plant operations, engineering, and maintenance.
Regional APS Offices
In addition to its headquarters and power plants, APS has several regional offices throughout Arizona. These locations support field operations, customer service, and community engagement.
- Yuma Office
101 S Main St, Yuma, AZ 85364 - Flagstaff Office
1400 E Butler Ave, Flagstaff, AZ 86001 - Prescott Office
1001 Willow Creek Rd, Prescott, AZ 86301 - Tucson Office
220 W 6th St, Tucson, AZ 85701
These offices serve as local hubs for APS employees in field operations, customer service, and administrative roles, offering job opportunities to those living in different regions of the state.
How to Apply for a Job at APS
If you’re interested in working for Arizona Public Service, the company offers an easy-to-navigate online portal where you can search for open positions and submit your application. Here’s how to apply:
1. Visit the APS Careers Website
APS posts all job openings on its official careers website. You can filter job listings by location, job category, and experience level to find positions that match your skills and interests.
Website: APS Careers
2. Create an Online Profile
To apply for a job, you’ll need to create an online profile. This profile will allow you to submit your resume, track your applications, and receive updates on new job postings that match your preferences.
3. Prepare Your Resume and Cover Letter
When applying for a job at APS, be sure to tailor your resume and cover letter to the specific position you’re interested in. Highlight any relevant experience, skills, and certifications, and demonstrate your enthusiasm for working in the energy industry.
4. Complete the Application Process
Once you’ve found a job that interests you, submit your application through the online portal. Be sure to follow all instructions and provide any additional information requested, such as references or work samples.
5. Prepare for the Interview
If selected for an interview, prepare by researching APS’s mission, values, and the specific role you’ve applied for. Be ready to discuss your qualifications and how they align with the company’s goals, particularly in areas like sustainability, safety, and community engagement.
APS Employee Benefits
APS offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and opportunities for career development. Here are some key benefits of working for APS:
- Health Insurance: Medical, dental, and vision coverage is available to all full-time employees.
- Retirement Plans: APS offers a 401(k) retirement plan with company matching contributions.
- Paid Time Off: Employees receive generous vacation, sick leave, and holiday pay.
- Professional Development: APS encourages employees to pursue continuing education and offers training programs to help advance their careers.
- Wellness Programs: APS provides wellness initiatives, including fitness classes, health screenings, and mental health resources.
Final Words
Arizona Public Service is a leading employer in the state, offering a wide range of job opportunities in engineering, skilled trades, customer service, IT, and more. With a focus on safety, sustainability, and community engagement, APS is an excellent place to build a career in the energy industry.
Whether you’re looking for a role in field operations, plant management, or administrative support, APS offers competitive salaries, excellent benefits, and opportunities for professional growth. With locations throughout Arizona, there’s a good chance you’ll find a job that fits your skills and interests.
If you’re ready to take the next step in your career, consider joining the team at Arizona Public Service. Start your journey today by visiting the APS careers website and exploring the many opportunities available.
